FAQ

What is the return policy?

All sales are FINAL.

RETURNS/EXCHANGE WILL BE ACCEPTED ONLY IF ITEM IS DEFECTIVE.

You have 14 calendar days to return/exchange an item(s) from the date you received it.

Please click here to read our full shipping and returns policy.

When will I receive my order?

Orders may take 5-7 business days for your package to be shipped out due to processing time. Items will be shipped based on the shipping method you chose at the time of checkout.

What do I do if I received a defective item?

Once we have received your returned item(s), we will inspect it and notify you that if your return has been approved.

If your return is approved, we will exchange the item(s) unless you state via email you want a refund. If you request a refund, you will receive the credit within approximately 10 days, depending on your card issuer’s policies.

How do I make changes to an order I’ve already placed?

We cannot Guarantee your order can be changed, it depends on what process the order is in.

Please feel free to email us at: [email protected]

How do I make sure I order the right size?

Please refer to the size chart in the description of the item that you are ordering.

How do I contact your company if my question isn’t answered here?

Please contact us at: [email protected]